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TO HELP YOU BETTER UNDERSTAND WHAT WE DO WITH YOUR INFORMATION

We have made every effort to clearly and simply explain what personal data we will need from you and what we will do with each piece of information. Below, we have outlined the most important points, which can also be read in full detail in our Privacy Policies.

Additionally, we are always available to answer any questions you may have via email at contato@operdata.com.br, or by phone at +55 (31) 2516-0068.

1) How will we secure your data?

Oper is highly concerned with the security of your personal data. We implement all the measures recommended by the National Data Protection Authority (ANPD) in its Guideline for Small Data Processors, which includes a variety of technologies and security procedures to help protect your information.

To ensure that your information is stored in a secure environment, Oper uses dedicated cloud servers with restricted access. Consequently, this company will only have access to your data for storage purposes as soon as you provide it to Oper. Additionally, using this server may involve an international transfer of your personal data to the country where the server is located: the United States.

2) What data do you need to provide on our website?

To request contact from our consultants for Oper’s services, the following information will be required: name, phone number, email, and company name.

3) With whom do we share your personal data?

We will share your personal data with the companies referenced in these policies to improve and carry out the website’s services. Except for the mentioned cases, in situations of legal consent from the data subject and by court order or legal requirement, we will not share your data with third parties.

4) Will your access logs be collected?

When you access our website, we collect your access logs, i.e., information related to the date and time of using a specific internet application from a specific IP address. This information will be kept confidential by Oper in a controlled and secure environment for a minimum of six (6) months, in accordance with Law No. 12,965/2014 and Article 7, II, of Law 13709/18.

5) Will communication records be stored?

We will also store the conversations you have with us through our communication channels, as this will improve your service and make it more efficient. Without this history, you would likely have to repeat the same information every time you contacted us.

6) How will your data be processed?

All your data will be processed for specific purposes and in accordance with the Personal Data Protection Law. All this information is detailed in a table for easier visualization in our Privacy Policies.

7) What are your rights?

Even if you have already provided us with your personal data, you have the right, at any time, to: confirm the existence of data processing; access your data; correct your data; anonymize the data; block or delete unnecessary, excessive, or unlawfully processed data; request data portability to another provider; delete data, except those required by law; obtain information about data sharing by Oper; get information about the possibility of not providing consent and the consequences of refusal; and withdraw your consent.

8) Can these conditions change?

Our Privacy Policy may change, but you will always be able to access the latest version on our website. Additionally, if we intend to take any action that requires your authorization by law, you will receive a notification beforehand to accept or refuse.

9) What is the content of the Privacy Policies?

The Privacy Policy is divided as follows to facilitate access to information:

a) Date of Availability of the Text;
b) Explanation of Technical or Foreign Language Terms;
c) User Privacy and Third-Party Data Processors;
d) Data Collection;
e) Personal Data Processing;
f) Sharing of Users’ Personal Data;
g) Data Deletion;
h) Data Subject Rights;
i) Security;
j) Changes to the Privacy Policy;
k) Privacy Communication Channel;
l) Contact.